The All Day and Night DLC

Michael250698 2016-06-27 16:23:14 UTC #1

I was wondering where you can get the 'All Day and a Night' DLC as I can't play prisons that I already have made unless I get that. But it isn't on the Xbox Store and it doesn't seem to be anywhere.

Can anyone help? Or offer advice?

Jesseas123 2016-06-27 18:16:44 UTC #2

I believe you get it on the 28th when the games released as the preview updates to the full game if you paid for it.

Michael250698 2016-06-27 18:46:40 UTC #3

Ahhh, okay. Thank you! I have already bought the game do you know if I will get it for free or if I will have to pay for it?

Jesseas123 2016-06-27 18:49:40 UTC #4

You paid for the Xbox preview? If you did I'm pretty sure they said it will update to the full version and you get the pre order dlc. I pre ordered the game myself on ps4 on disk and I found out that I won and my guy will be in the game so I'm really looking forward to it now even more.

Michael250698 2016-06-27 19:07:59 UTC #5

That's good then, ahhhh I wish I had submitted a prisoner. I am jealous of you

Jesseas123 2016-06-27 19:23:43 UTC #6

Lol thanks I'm looking forward to it. Btw just asking did you come here from Reddit?

Michael250698 2016-06-27 19:34:54 UTC #7

No, I can here from the game itself.

Jesseas123 2016-06-27 21:57:14 UTC #8

Ok just seeing if you where the guy I redirected over here my bad lol

D11_Nat 2016-06-28 08:36:19 UTC #9

Hi @Michael250698,

Do you have it in Game Preview? If so, assuming your Double ID is linked, the DLC content was added in on friday. You don't get a notification but if you go to start a new game you'll notice new wardens, prisons and plots for you to select from!

Hope this helps,

Nat D11

cronnos 2016-06-29 23:56:37 UTC #10

Hello Nat, I posted on an earlier thread but got no response. The Xbox Store still shows the game as a "Preview" title. I bought the game last night on this console because I believed I would still get the DLC since it was still the preview. Apparently that's not the case.

If I had know I would've bought it on the PS4 or just waited for a sale (I already own it on Steam).
I think the description on the Xbox store should be fixed or you should delete the announcements about getting the DLC free if you support the Preview version on Xbox One.

Thanks!

Eyefink 2016-06-30 04:35:36 UTC #11

Relax, there's no need to act like that. I bought it (late) last night as well. Load the game and link the ID for the site. Confirm your email and when you restart the game, it should be there; that's how it worked for me, at least.

D11_Nat 2016-06-30 13:48:21 UTC #12

The DLC content has been in Game Preview since 24/06/2016. You won't get a notification, just link your DoubleID to the game and the content will be there when you start up a new game save.

Nat D11

smugla 2016-07-01 12:57:27 UTC #13

i got the game early and its asking me to pay £7.99 for the dlc

D11_Nat 2016-07-01 12:59:47 UTC #14

Hi Smugla, you should double check which wardens/prisons/plots you have when you start up a new game.

I put this guide together to help users who are unsure as to whether they have the dlc:

https://prisonarchitect.double11.com/headlines/dlc-help

Hope that helps!

Nat D11

smugla 2016-07-01 13:12:34 UTC #15

thank you was a bit confused !!!

Gen3r4lC 2016-07-01 13:47:09 UTC #16

Well I live in England, pre ordered the game from Game with the dlc as part of the package. The game arrived today and there was no dlc, told them what had happened and they said that the dlc was in the case so I opened the game only to find no dlc. Then they went onto say that the dlc was not part of it even tough it was on their website and the fact that the case has now been opened I can only part exchange it for less money than I bought it for.
So as you can see I've not had a good experience so far.

D11_Nat 2016-07-01 13:53:50 UTC #17

Hi @Gen3r4lC,

I'm sorry you got that response from them, that's not what I'd expect at all. On that DLC guidance link I put above, there is a contact email address for sold out, who handled distribution of the boxed version and all of the DLC codes. If you email them your details, they'll handle getting you the code since the retailer isn't being helpful.

Let me know when you've had the issue resolved.

Nat D11

Gen3r4lC 2016-07-01 17:05:10 UTC #18

Thank you for the help I'll send them an email and let you know when it's resolved

Gen3r4lC 2016-07-01 17:18:22 UTC #19

Ok well I was just about to email them and then at 18.09 I received an email from game with my code on it. Still not happy with the way they treated me and will be complaining as I nearly bought the dlc but glad I waited. Thank you for the help D11_Nat.

D11_Nat 2016-07-04 10:17:25 UTC #20

Phew, I'm glad you got that sorted. It's a pretty disappointing experience you've had with Game. A big shame

Nat D11