I want to give you fair warning that we're planning on closing the Double Eleven forum down. I want to take a moment to talk to you about the reasons, what the plans are going forward, and allow you opportunity to yell at me and convince me I'm wrong.
The forum was originally set up as a central discussion area while Prison Architect Console Edition was in Game Preview. It served that purpose well, and there was a load of helpful feedback during that period, lots of bug discussions and general chat about the progression of the release.
Since PA left Game Preview, the forum traffic has slowed down dramatically, with some days resulting in 0 posts or comments. I think that, as a development support service, it's served it purpose well but provides little player value at this point. As our only community team member, it still takes up a chunk of time to administer and moderate (there is a surprising amount of background activity), even on days where discussion is minimal.
My feelings are that communication should go both ways, so I've always been a big supporter of online forums, spending years both posting on and moderating message boards. It's unfortunate that in this situation that the amount of work that it would take to turn the forum into a thriving and worthwhile community hub is more than we're actually able to put in, given the breadth and diversity of the publishing team's responsibilities.
The intention is to move towards a blog-centred setup, building on our current Double Eleven News pages, updating more regularly and opening articles up to comments and discussion. We'll make the same announcements there as we have here, and keep people up to date with releases, changes, updates etc.
The Double Eleven Support portal remains the best way to report bugs, and is much easier for us as a company to track and fix.
I don't think there will be too many sadfaces at this news but I imagine a couple of the regulars will have some input they'd like to make. So make away! Nothing is set in stone as far as I'm concerned and I'm always willing to review my decisions. As it stands, I'm planning on shutting the forum down 1-2 weeks from now.